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Terms Of Use

General

Welcome to the CBT Associates web site (the “Site”). Please carefully review the following Terms of Use concerning your use of this Site and any mobile applications developed by CBT Associates (the “Applications”). By using this Site, you agree to these Terms of Use and agree to the terms of the CBT Associates online Privacy Statement. CBT Associates reserves the right to change these Terms of Use from time to time at its sole discretion. These Terms of Use apply to all visits to the Site, both now and in the future. These Terms of Use represent the entire understanding relating to the use of the Site and Applications, and prevail over any prior or contemporaneous, conflicting or additional, communications.

Any action related to this Site will be governed by Ontario law and applicable Canadian federal law. No choice of law rules of any jurisdiction will apply.

Use of Sites and Applications

By contacting CBT Associates through the Sites and Applications, you will be providing CBT Associates with personal information about yourself. You authorize CBT Associates to collect and use all information provided by you in connection with your use of the Sites and Applications, in order to administer, maintain and improve their functioning. Your personal information will be disclosed to agents and/or third party service providers of CBT Associates that are responsible for the administration and maintenance of the Sites and Applications.

The contents of the Sites and Applications are not intended to replace or substitute the advice of your physician, pharmacist or other qualified healthcare professional. You should speak with your psychologist or other healthcare professionals for information regarding health-related questions. Absolutely no information contained or accessible through the Sites or the Applications should be construed as taking the place of your psychologist’s, physician’s, or other healthcare professional’s advice. CBT Associates is not responsible for any reliance or decisions made by you based on the information available on or through the Sites or Applications.

DO NOT USE THIS INFORMATION TO DIAGNOSE OR TREAT A MEDICAL CONDITION OR HEALTH PROBLEM. YOU SHOULD NEVER DISREGARD OR DELAY SEEKING MEDICAL ADVICE BECAUSE OF SOMETHING THAT YOU HAVE SEEN ON THE SITES OR THROUGH THE APPLICATIONS.

IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

Trademarks

CBT Associates and the CBT Associates logo are registered trademarks or trademarks (the “Marks”) of CBT Management L.P. in Canada. You are not permitted to use the Marks without the prior written consent of CBT Management L.P.

All other marks and names mentioned herein may be trademarks of their respective companies.

Non-Personal Information

All material available through the Sites or the Applications including, but not limited to, pictures, designs, logos, text, names, trademarks, trade names, product and clinical information (collectively, the “Content”) and all intellectual property rights therein, are owned, controlled, or licensed by CBT Associates or other individuals or organizations and are protected by worldwide intellectual property laws. You may use Content for your personal use for non-commercial purposes but no modification or further reproduction of Content is permitted. The Content may not otherwise be copied, downloaded, reproduced, deleted, modified, republished, retransmitted, displayed, or used to create derivative works or performances without the express written permission of CBT Associates or the respective owner of such Content, as applicable. All other rights reserved. Except as expressly provided above, nothing contained herein shall be construed as conferring upon you any license or right in the Content.

Names, trademarks, trade names, trade dress, logos and products of CBT Associates are protected by trademark laws and may not be used for advertising or publicity purposes, or to indicate any affiliation with or endorsement by CBT Associates, except with the express written permission of CBT Associates. Other product, service and company names mentioned on the Sites or the Applications are for identification purposes only and may be trademarks of their respective owners.

Copyright

Except where otherwise specified, the contents of this Site are copyright (c) 2015 CBT Management L.P. All rights reserved. The contents of this Site are subject to protection under Canadian and foreign copyright laws. You may not copy or distribute any portion of this Site, except as necessary to view this Site.

Links to Third Party Sites

This Site may provide links to third-party Web sites for your convenience and information. CBT Associates does not endorse any third party Web sites, nor does the inclusion of any link imply any such endorsement. If you access those links, you will leave this Site. CBT Associates is not responsible for webcasting or any other form of transmission received from any third-party sites. CBT Associates does not control those sites and CBT Associates is not responsible for the contents of any third-party sites, any links contained in third-party sites, any changes or updates to third-party sites, or their privacy practices, which may differ from those of CBT Associates. The personal data you may choose to give to such third party web sites is not covered by CBT Associates’ privacy policies. CBT Associates encourages you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with CBT Associates, in which case such data sharing shall be governed by that third party’s privacy policy.

Restrictions

While using the Sites or the Applications, you agree not to: (i) interfere with other users’ use of the Sites or the Applications; (ii) transmit any files which may contain viruses, or other contaminating or destructive properties; (iii) post or transmit material for advertising or commercial purposes; (iv) impersonate or misrepresent your affiliation with any person or entity; (v) post or transmit any content which may injure, disparages or constitutes defamation or libel of any third party; or (vi) post or transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic or profane material or any material that constitutes or encourages criminal conduct or that violates any law.

CBT Associates reserves the right to take any steps it deems necessary to prevent or restrain any unauthorized or prohibited access or use of the Sites or the Applications, including without limitation, taking legal action, or suspending or terminating your access without notice.

Disclaimer of Warranties

THE SITES AND THE APPLICATIONS, INCLUDING ANY PERSONAL INFORMATION ACCESSED THROUGH THE SITES OR THE APPLICATIONS, OR ANY OTHER CONTENT MADE AVAILABLE ON OR THROUGH THIS SITE, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBT ASSOCIATES EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR COLLATERAL, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

CBT ASSOCIATES DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY PERSONAL INFORMATION OR ANY OTHER CONTENT ACCESSED THROUGH THE SITES OR THE APPLICATIONS. INFORMATION THAT IS PERIODICALLY UPDATED MAY NOT BE CURRENT AT THE MOMENT YOU VISIT THE SITES OR USE THE APPLICATIONS AND MAY CONTAIN ERRORS.

CBT ASSOCIATES MAKES NO WARRANTY THAT THE SITES OR THE APPLICATIONS WILL MEET YOUR REQUIREMENTS; THAT THESE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; THAT MESSAGES OR REQUESTS WILL BE DELIVERED; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SITES OR APPLICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

YOUR USE OF THE SITES, THE APPLICATIONS AND THE CONTENT IS AT YOUR SOLE RISK. YOU ARE RESPONSIBLE FOR VERIFYING ANY PERSONAL INFORMATION OR OTHER CONTENT BEFORE RELYING ON IT. FOR GREATER CERTAINTY, YOU AGREE THAT ALL RISK ASSOCIATED WITH THE USE OF, OR RELIANCE ON, ANY PERSONAL INFORMATION OR CONTENT OF THE SITES OR THE APPLICATIONS, RESTS WITH YOU. YOU FURTHER AGREE THAT CBT ASSOCIATES WILL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, IN ANY WAY FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF, OR IN CONNECTION WITH YOUR USE OF, OR RELIANCE ON, ANY PERSONAL INFORMATION OR CONTENT OF THE SITES OR THE APPLICATIONS.

No Liability

IN NO EVENT WILL CBT ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITE OR THE APPLICATIONS, ANY WEBSITES LINKED TO THE SITES, THE CONTENT OF THE SITES OR THE PERSONAL INFORMATION ACCESSIBLE ON THE SITES OR THROUGH THE APPLICATIONS OR SITES LINKED TO THE SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL CBT ASSOCIATES OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITES AND THE APPLICATIONS BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DESIGN MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE PERSONAL INFORMATION ACCESSIBLE OR CONTENT PROVIDED THROUGH THE SITES AND THE APPLICATIONS.

Indemnification

You agree to defend, indemnify and hold harmless CBT Associates, its affiliates, officers, directors, employees, agents, representatives and service providers, including all third parties mentioned on any of the Sites, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, resulting from or related to: (a) your breach of these Terms of Use; (b) your access to, use of or reliance upon the Sites or the Applications, your personal information that is accessible through the Sites or the Applications, or the Content of the Site or the Applications; or (c) your infringement of any intellectual property or privacy rights of any person.

Miscellaneous

The Sites and the Applications are owned and operated by CBT Associates and administered by its third party service providers. These terms and conditions contained herein represent the entire agreement between CBT Associates and you. By using the Sites or the Applications, you agree that any disputes arising from your use of the Sites or the Applications shall be governed exclusively by the laws of the Province of Ontario and the laws of Canada applicable in the Province of Ontario. You agree not to raise conflict of laws principles in an attempt to defeat the application of these laws and you expressly consent to the exclusive forum, jurisdiction and venue of the courts of Ontario and/or the Federal Court of Canada.

The section titles are for convenience only and have no legal or contractual effect.

If you have any questions about these Terms of Use, please contact CBT Associates at Toll-free: 1-800-304-8018. You can also contact CBT Associates by mail at: info@cbtassociates.com

CBT Associates
1920 Yonge Street, Suite 300
Toronto, Ontario
Canada
M4S 3E2

Disclaimer

Although CBT Associates has attempted to provide accurate information on this Site, information on this Web site may contain technical inaccuracies or typographical errors. The contents of any documents on this Web site are believed to be current and accurate as of their publication dates. CBT Associates assumes no responsibility for the accuracy of the information. CBT Associates may change the programs or products mentioned at any time without notice. For the most current and complete documents, please contact CBT Associates directly. Mention of non-CBT Associates products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

CBT Associates’ Social Media Disclaimer:

This disclosure outlines our clinic policies related to use of social media. Please read below to understand how we conduct ourselves on the internet as mental health professionals, and how you can expect us to respond to various interactions that may occur online.

If you have any questions about the policies outlined here, we encourage you to contact us to discuss them.

Friending: Our Psychologists will not accept friend requests from current or former clients on any social networking site (Facebook, LinkedIn, etc.). We believe that adding clients as friends or contacts on these websites can compromise your confidentiality, and may blur the boundaries of the therapeutic relationship.

Following: CBT Associates has a number of social media profiles which we encourage people to follow (Facebook page, Twitter, Blog). Each of our associates may also have their own social media profiles. It is up to the discretion of the Psychologist, but if a client follows their therapist using a recognizable name, the Psychologist may wish to briefly discuss this, as well as its potential impact on the therapeutic relationship with the client.

Messaging: Psychologists and associates at our practice will not use social media sites to interact with clients on a clinical level. Psychologists may not be able to respond to messages on social media platforms as quickly, or at all. We always suggest that clients call us directly regarding anything involving their treatment at our practice.

Confidentiality: Clients are responsible for any content that they decide to post publicly or privately on social media. We strongly advise clients to refrain from requesting clinical inquiries, or from posting personal clinical concerns on social media websites.

Please also be advised that posts on the CBT Associates social media pages, or social media profiles of our Psychologists and associates must not be construed as clinical advice of psychological treatment.


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FAQ
Why choose CBT Associates?

CBT Associates is a large, well-established and rapidly-growing network of clinics that provides evidence-based psychological services to children, adolescents, adults of all ages, and couples.

We are a highly-qualified group of over 50 psychologists and psychological associates who provide personalized, compassionate, respectful and discreet treatment with the highest level of... Read More

What is the policy for cancelled or missed appointments?

To help us reliably meet the needs of all our clients, we must ask you to provide 24 hours’ notice when cancelling or rescheduling an appointment. Appointments without sufficient notice will be charged the full fee.

Read More
What is a psychologist?

Psychologists:

  • Are registered healthcare professionals who are regulated like physicians, surgeons, and dentists.
  • Work with individuals, groups and organizations to promote positive change by assessing and treating psychological problems.
  • Are trained to assess problems accurately using psychological tests and semi-structured interviews.... Read More
What is the difference between a psychologist and a psychiatrist?

Psychologists are closely aligned with psychiatrists as both are highly-trained professionals. Psychiatrists are oriented toward pharmaceutical solutions (some illnesses in fact lend themselves to medication versus talk therapy, such as severe depression or schizophrenia); while psychologists are oriented toward talk therapy as a solution.

Psychologists and psychiatrists both undertake... Read More

What is the difference between a psychotherapist and a psychologist?

The first important difference between psychotherapists and psychologists is the number of years of education and training required to register by each college. The College of Registered Psychotherapists of Ontario requires members to complete an undergraduate degree that includes 360 hours (total) of training and education. In contrast, to become a psychologist in Ontario the... Read More

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